Working Up

by Dwayne Phillips Government agencies often build systems with considering other government agencies, not taxpayers, as the customer. I hate to keep writing about healthcare.gov, but the lessons are so obvious. I have to wonder who is in charge and what they are thinking. It was the early 1990s, and the management fad of the […]

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by Dwayne Phillips Some people seem to get in the way. Perhaps I am not seeing them well. You know the type. You have met many of these people. They always seem to get in the way. I know what is right. I know which way the organization should go. There is, however, one person […]

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by Dwayne Phillips In addition to the planner’s basics, talk directly to the right people in a frank manner. Years ago, I worked with a company VP who had success on the vast majority of his projects. His “secret” was: Plan your work (in detail) Work your plan (track progress in detail) Okay, big deal. […]

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by Dwayne Phillips Every organization and endeavor is unique to a degree, but not absolutely unique. Learn the prior experience of each person and find a way to benefit from it. Like  many of my (hi)stories, this one is from yet another experience with morons in government. I had 20 years experience in the larger […]

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by Dwayne Phillips Stay connected to the people who work with you. It is that simple. There is a phrase that was kicked around a lot a few years back in the software field. The phrase was about going dark. That phrase meant that a programmer would stop talking to everyone else. You didn’t know […]

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by Dwayne Phillips That one person won’t be attending today. Everyone sighs in relief. What does that tell us? I’ve attended more meetings than most people. I have 28 years of government work to thank for that. There was almost always one or a few people scheduled to attend the meeting that I was happier […]

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by Dwayne Phillips There are practices that time has proven to be worthwhile. Someone in school drilled them into us. We vowed to avoid them as soon as school was out, but life eventually catches us. I have lost track of the number of times I have seen this on the job. We have a […]

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by Dwayne Phillips It seems that everyone is using an Agile process these days. There really isn’t anything new in Agile. And, in some cases, Agile can slow the delivery of software to users. What? Agile be slow? Yes, Agile processes can slow the delivery of software to users. Twenty years ago, I worked in […]

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by Dwayne Phillips In government, we loved the org chart. We loved it so much that we often forgot that the org chart was not the people. The org chart is a representation of how we organize persons. The org chart is just a picture, not the reality. Often, in soft matters, we confuse the […]

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by Dwayne Phillips I attempt to get a million dollars by inventing a new three-letter acronym about project management. TQM, Agile, Heavy – all nice words used to describe different types of project management. So, here goes, my three-letter acronym that summarizes my recommendation for project management: TPM That stands for Thoughtful Project Management. What […]

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