by Dwayne Phillips Let’s twist the meta-problem and meta-solution a bit to help reveal the underlying problem. It happened again this week… I wanted a software tool installed on my computer at work. Now the computer at work is on a network. We can’t just go installing software on networked computers willy nilly. We have […]
The Problem with the Solution
February 12th, 2018 · No Comments
Tags: Problems
Recruiting: Write-Only Memory
June 8th, 2017 · No Comments
by Dwayne Phillips There are no qualified applicants available! Jobs are left empty! Really? This links to yet another article where employers complain that there are no qualified applicants available. There are many reasons why jobs go unfilled while the qualified remain unemployed. This post is about one of the reasons: The recruiting departments of […]
Expanding the AI Problem Set
September 5th, 2016 · No Comments
by Dwayne Phillips First you work on a small problem set. Once you learn from that, you expand the problem set. Google recently started hiring speakers with accents to help train its speech recognition software systems. Why didn’t they do this sooner? Why did they only use middle-America, white-bread Americans, or some other Johnny Carson, […]
Tags: Adapting · General Systems Thinking · Learning · Problems · Process
Solution Collapse
May 5th, 2016 · No Comments
by Dwayne Phillips If we work hard enough and smart enough to the solution, we often find the solution collapses to something small and simple. At the end of all the work, we find the solution. The solution is messy, but it is a solution. Then we go home. Then we come back to work […]
Tags: Problems · Process · Systems
My Customer and Me, and Our Difficult Problems
April 28th, 2016 · No Comments
by Dwayne Phillips When confronted with a difficult situation with a difficult customer, it is often better to step back and ask a few fundamental questions. The setting: I am a developer. I am building a system for a customer. The work is going poorly. We seem to make progress on some days, but most […]
Tags: Problems · Reframe · Work
I Know How to Start the Windows Task Manager
August 13th, 2015 · No Comments
by Dwayne Phillips Knowing how to repair a system indicates something about its quality. I know how to start the MS Windows task manager. You press the Crtl-Alt-Del keys at the same time. A window pops and displays option. One option is the task manager. The task manager allows me to kill processes that are […]
Tags: General Systems Thinking · Management · Problems · Systems · Technical Debt
More Eyeballs
June 29th, 2015 · No Comments
by Dwayne Phillips The ever decreasing cost of technology enables more people to look at more of our problems. There is hope. Linus’ Law is disputed as to what it is and who said it and who published it and all those things that come with a quote that is often quoted and misquoted. I’ll […]
Tags: People · Problems · Technology
Don’t Try so Hard
January 26th, 2015 · No Comments
by Dwayne Phillips I try hard at everything. Sometimes I try hard too much. <start advice> Slow down. Back away. Breathe. Drink a cup of coffee. Relax. Take a nap. Find your own little zen thing that helps you to not try so hard. <end advice>
Tags: Breathe · Choose · Coffee · Health · Problems · Process · Thinking · Time
Too Close for Comfort
October 27th, 2014 · No Comments
by Dwayne Phillips For many of us, being close shows us the details, and those details make us sick. I give to several non-profit organizations. One of them is based ten thousand miles away. Another is based five miles away. I see many details of the one that is five miles away. I don’t like […]
Tags: Competence · Expectations · General Systems Thinking · Problems
Finish the “We Can’t” Statement
October 6th, 2014 · No Comments
by Dwayne Phillips We often state that we can’t do something. We rarely finish that statement with a reason. The reason usually leads to a solution. Several years ago I was working on a project where we were building a small gadget. The user was to take the gadget outdoors (backyard) and attach it to […]
Tags: Communication · Design · Problems