Working Up

by Dwayne Phillips Yet another new occupation comes from yet another bad practice. For the past several years surveying the job market, I kept finding ads for a position called DevOps. Some reading and discussions sort of brought me to an understanding of what that is. Once again, I learned that I did this new […]

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by Dwayne Phillips I emphasize fundamentals in my work. One such fundamental is the old cliche about planning and working (see title). I find it still applies—even with “new” methods like Agile. Plan your work, work your plan I heard that a lot in the 1980s. I find it to be one of those things […]

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by Dwayne Phillips Forget the old cliche about stupid questions. There ARE stupid questions, and hiring managers have asked me a bunch of them. I’ve been interviewed for jobs a dozen times There are stupid questions, and hiring managers ask them all the time. First, don’t ask the person to solve your problems. This is […]

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by Dwayne Phillips Sometimes we are stuck with a bad customer. We still choose how we live and work. Alright, our customer is bad. They gripe all the time, show no appreciation for our efforts. They are, however, our customer and they pay our bills. So now what? We will: work everyday work smart have […]

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by Dwayne Phillips When confronted with a difficult situation with a difficult customer, it is often better to step back and ask a few fundamental questions. The setting: I am a developer. I am building a system for a customer. The work is going poorly. We seem to make progress on some days, but most […]

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by Dwayne Phillips I encourage managers and other influence-rs to speak to their colleagues in the place where the colleagues are most comfortable. I encourage managers and other to speak with each of their colleagues. I find two points here: First, speak to your colleagues everyday. If nothing special is happening, talk about “the weather.” […]

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by Dwayne Phillips Often it is better to let people watch a game show at work while they eat lunch. Here is a sad but true story. In the early 1990s I worked in a big computing laboratory. At one end of the multi-thousand-square-foot facility we had a “conference” room. This room had a sink, […]

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by Dwayne Phillips Sometimes the arrangement of furniture in an office is far more important than a first glance indicates. Once upon a time, I worked in an organization that moved into some office spaces that were previously occupied by another organization. We inherited their office furniture and their arrangement of office furniture. In the […]

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by Dwayne Phillips Being a computer programmer does not make me a software engineer. Deep sigh before I begin. This is yet another post borne of frustration in talking with recruiters and hiring managers. Now that the sigh is out of the way. A computer programmer is not a software engineer. There. Wrote that bit. […]

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by Dwayne Phillips I encourage managers and other influence-rs to speak to their colleagues in the place where the colleagues are most comfortable. I encourage managers and other to speak with each of their colleagues. I find two points here: First, speak to your colleagues everyday. If nothing special is happening, talk about “the weather.” […]

[Read more →]