Working Up

by Dwayne Phillips

Try to test the system as the user would use it. This isn’t easy, but it is necessary.

We tested this!!!

Great. On what machine? In what room? In what area of the world? At what time? Under what conditions?

Do the answers to these and other questions resemble what the user out there would answer?

If not, oooops, we didn’t test the system.

It doesn’t matter than something functions in the lab or the factory or the board room or any other special place. If it doesn’t function “over there” (wherever that happens to be), it doesn’t function.