by Dwayne Phillips An apology is just that—an apology. It is neither an explanation nor a justification. Rats! An apology is simple: I did this wrong. I am sorry for that. I ask your forgiveness. An apology does not contain an explanation: I was trying to do such-and-such and … An apology does not contain […]
Entries from July 2023
Apology
July 31st, 2023 · No Comments
Tags: Accountability · Adults · Authentic · Change · Communication · Conversation · Error · Ethics · Excuses · Honesty
Things Are the Way the Are
July 27th, 2023 · No Comments
by Dwayne Phillips Things are the way they are. But why? An old saying explains much of the reason. There is an old but little known saying, “Things are the way they are because they got that way.” Pause to consider. Yes, of course the saying is correct. We are here because everything and everyone […]
Tags: Accountability · General Systems Thinking · History · Learning · Systems
Meta Messages in Job Interviews
July 24th, 2023 · No Comments
by Dwayne Phillips Take care with the messages you send job interviewees if you really want to hire someone. Another job interview, another headache. Some organizations use this process in a job interview. There are N people sitting around the table. Each person has a sheet with N questions on it. Person #1 reads question […]
Tags: Change · Jobs · Learning · Questions
No More and No Less
July 20th, 2023 · No Comments
by Dwayne Phillips When we build systems, build them to do and have no more and no less than we intend. A few pseudo definitions: The users says, “I want a system that does this and that is and like this and that.” The builders say among themselves, “We can do those things and a […]
Tags: Accountability · Design · Engineering · Requirements · Systems
Linus’ Law
July 17th, 2023 · No Comments
by Dwayne Phillips Let’s do what we can do bring more people into the solution-providing space. I am going to repeat some things I wrote in a blog post in 2015. In researching today’s post, I found that old post and wondered a bit at how good it was. Anyway, Linus’ Law is: “given enough […]
Tags: Education · People · Problems · Solutions · Tools
This Is Really Good
July 13th, 2023 · No Comments
by Dwayne Phillips This is really good (to someone on some day). And I don’t know who that someone is or when that day is. This blog post is really good. I felt great when I wrote it. The words flew through my fingers onto the screen and to the Internet. Wow! People will love […]
Tags: Help · People · Purpose · Teaching · Wishes
Understanding What I Should Understand
July 10th, 2023 · No Comments
by Dwayne Phillips Meta understanding is understanding about understanding. This is rarely practiced. That lack of practice is perilous. I once worked with a man who had a high school diploma and nothing else as far as formal education. Still, this person rose in the ranks of government service to the level of Senior Executive […]
Tags: General Systems Thinking · Knowledge · Leadership · Learning · Management · Thinking
No, You Don’t ”Know”
July 6th, 2023 · No Comments
by Dwayne Phillips Sorry, we (you and me) don’t “know” as often as we like to think. When I ask a person a question and their eyes look up, that means… Hah! Silly notion. I know what this means. I know what that means. I know what the other person is doing and thinking and […]
Tags: Communication · Culture · Knowledge · Learning · People
Happy Birthday, America
July 3rd, 2023 · No Comments
by Dwayne Phillips Tomorrow America turns 247 years old. Much younger than many places and older than some. We are still trying. Tomorrow is the Fourth of July. Back in 1776, some folks penned a document and signed their names declaring that this place was independent from that place. Those who signed would all be […]
Tags: America