by Dwayne Phillips
An apology is just that—an apology. It is neither an explanation nor a justification. Rats!
An apology is simple: I did this wrong. I am sorry for that. I ask your forgiveness.
An apology does not contain an explanation: I was trying to do such-and-such and …
An apology does not contain a justification: The sun was in my eyes and I tripped an such-and-such …
An apology never contains: You have to understand that …
The fewer the words the better in most cases. Apologize and move forward. But apologize.
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