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Apology and Behavior

March 25th, 2024 · No Comments

by Dwayne Phillips

I stumble on something that everyone else in the world has already heard. It is still brilliant.

The only apology is changed behavior.

I heard that on TV the other day. It seems that in various forms, it goes back to ancient times. It was new to me. Still, it is brilliant.

“I’m sorry, I was trying to do good and got confused…”

That is not an apology, that is justification.

“I’m sorry, I will seek counseling and be a better person.”

That is not an apology, that is some sort of bet that I will forget what you did.

“I’m sorry. What I did was wrong. I ask your forgiveness.”

I like that better.

“I’m sorry. What I did was wrong. It will never happen again.” AND IT NEVER HAPPENS AGAIN.

Changed behavior. I like that even better.

Tags: Authentic · Change · Communication · Ethics · Reaction · Word

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