Working Up

by Dwayne Phillips

Excellence is an exception. It is also a pleasant surprise. Enjoy it.

Sometimes I am surprised in that I walk into a new situation with a new group of persons and, WOW, they are doing things well. Best practices, best tools, high expectations, high satisfaction. It is all here. They are well and well on their way.

That is all rare. It is a pleasant surprise. I must not lose the “pleasant” part. Excellence is an exception. When we find it, let’s enjoy it. I find it fleeting.