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Working Up in Project Management, Systems Engineering, Technology, and Writing

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Entries Tagged as 'Communication'

About the Other Day: Feedback

August 5th, 2024 · No Comments

by Dwayne Phillips Let’s review some basics on telling another person about something they do and did that affects me and us. The basis of this post comes from consultant and writer Esther Derby. Over the years, we’ve discussed this topic, and I have learned much. I hope to pass along some of Esther’s thoughts. […]

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Tags: Adapting · Change · Communication · Management · People · Talk

The Yellow Dog Test

August 1st, 2024 · No Comments

by Dwayne Phillips An old political phrase can be applied to just about any endeavor as a test of how awful bad something is. Once again, we are in the time every four years in America when we have the seemingly endless campaign for President of the United States. This year, more than in the […]

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Tags: Communication · Fear · General Systems Thinking

Specifics Usually Mean the Opposite

July 29th, 2024 · No Comments

by Dwayne Phillips When someone is quite specific in what they convey, they often mean the opposite. “I will inject some humor here,” often means that nothing funny will be said. “I don’t care about the money,” often means that I really do care about the money coming my way. “We are transparent here,” often […]

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Tags: Authentic · Communication · Expectations · Respect · Trust

Communications Channels and Checks

July 8th, 2024 · No Comments

by Dwayne Phillips Let not check a communications channel using that same communications channel. It is pretty silly to do so. Since the great pandemic of the early 2020s, I have been part of countless ZoomerTeams meetings. Almost every one starts with, “Can everyone hear me?” Let’s pause and think. If a participant cannot hear […]

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Tags: Appearances · Clarity · Communication · Conversation · Respect · Thinking

Pretty Printing

June 24th, 2024 · No Comments

by Dwayne Phillips Sometimes it is worth the effort to make the output “look good.” Sometimes this pretty printing is a waste and only aggravates those involved. This past week at work I spent hours and hours pretty printing. We had “done the work” and were trying to make a printout of the work for […]

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Tags: Appearances · Clarity · Communication · Design · Expectations · Please · Work

I Don’t Understand What You Are Saying

June 10th, 2024 · No Comments

by Dwayne Phillips Sometimes we just don’t understand when someone else doesn’t understand. I was recently attending a meeting online. This was one of those ZoomerTeams things where the PowerPoint was on the screen and the presenter was talking in a room with one of those microphones on the conference table. I couldn’t understand what […]

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Tags: Clarity · Communication · Expectations · Honesty · Humility · Listening · Respect

Hard Right, Easy Wrong

June 6th, 2024 · No Comments

by Dwayne Phillips I must have missed something in my life as the title of this post was very confusing the first time I heard it. I was being interviewed for a job. This was on the telephone. There were several people on the other end of the line. The principal interviewer asked me something […]

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Tags: Accountability · Adults · Authentic · Communication · Trust

This Isn’t a Mystery Novel

June 3rd, 2024 · No Comments

by Dwayne Phillips Writing about technology on the job breaks just about every rule taught in creative writing classes. That is because you are writing to inform, not entertain. Sometimes I encourage others at work who are writing about technical topics. Their job is to inform. I encourage them not to entertain. All these encouragements […]

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Tags: Brevity · Clarity · Communication · Technology · Writing

Time to Write

May 16th, 2024 · No Comments

by Dwayne Phillips Many people struggle to find that elusive “time to write.” Others struggle to find to do anything else but write. Some people try in vain to find that elusive “time to write.” Something else is always in the way. This happens; that happens, and the time to write is not there. Fatigue […]

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Tags: Choose · Communication · Concepts · Reading · Time · Writing

There Is No Crying in Baseball and Other Self-Contradictions

April 22nd, 2024 · No Comments

by Dwayne Phillips Take caution with negative statements as they often contradict themselves. “There is no crying in baseball,” is a famous line from the movie A League of Their Own. (My wife says that is a movie about sisters. I say it is a movie about baseball.) That is a self-contradictory statement. One person […]

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Tags: Analysis · Appearances · Clarity · Communication · Integrity · Learning · Meaning · Writing