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Entries Tagged as 'Communication'

Eye Contact or “Hey, I’m Over Here”

August 14th, 2025 · No Comments

by Dwayne Phillips Another fundamental in speak to people seems to have been lost. I recently had the misfortune of sitting in a conference room for a period of time that was greater than three hours and somewhat less than an infinity of pain. I, and another couple dozen colleagues, was facing a giant screen […]

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Tags: Authentic · Clarity · Communication · Culture · Respect

Meeting Mumble: Fear and Confidence

July 10th, 2025 · No Comments

by Dwayne Phillips Ever notice how some people speak software during meetings? Are they afraid? Where is their confidence? I don’t hear well. Too many years in noisy equipment rooms with fans blowing too loud. Hence, I concentrate on what people say and the volume they use when saying it. I’ve noticed that many people […]

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Tags: Appearances · Authentic · Communication · Management · Meetings

Doing It Wrong or Recounting It Wrong

July 7th, 2025 · No Comments

by Dwayne Phillips I can do something wrong. I can do something right, but be mistaken in how I tell the story of the doing. There is a difference. Is one mistake better? I can do something wrong. For example, not tighten the lug nuts properly when I change a tire on a car. I […]

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Tags: Communication · Ethics · Government · History · Leadership · Learning · Thinking

Chatbot Analysis and Longer Written Pieces

June 19th, 2025 · No Comments

by Dwayne Phillips Chatbots can answer questions about written pieces. They can be good tools for feedback. I was recently testing several different chatbots to understand which performed better. I fed a 200-page document I wrote into each chatbot and asked them questions. There were several questions which all the chatbots failed to answer. The […]

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Tags: Artificial Intelligence · Communication · Mistakes · Tools · Writing

Better Human Writing and AI-Produced Writing

June 16th, 2025 · No Comments

by Dwayne Phillips To use AI to write reports requires a person who can write well. Let’s use AI to write our reports or essays or deep research or whatever AI will write for us now. That’s not cheating, that’s using good tools … some disagree violently with that statement. The AI tools are quite […]

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Tags: Artificial Intelligence · Communication · Computing · Tools · Writing

The Suggestion in the Form of a Question

June 9th, 2025 · No Comments

by Dwayne Phillips Like the TV game show Jeopardy, lets make suggestions in the form of a question. The TV show Jeopardy always had the answer in the form of a question. This always seemed silly to me, but the show was and still is successful, so what do I know about TV game show […]

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Tags: Communication · Ideas · Leadership · Learning · Questions · Teaching · Thinking

Writing at Pulp Speed

June 2nd, 2025 · No Comments

by Dwayne Phillips I have been able to write drafts faster and with much higher quality than other writers I know. I have, unknowingly, been writing at “pulp speed.” I stumbled across this concept of writing at pulp speed recently. It came from a blog post by Dean Wesley Smith. Back in the old days […]

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Tags: Communication · Education · History · Journal · Learning · Stories · Writing

Things Don’t Have to Be This Way

May 15th, 2025 · No Comments

by Dwayne Phillips Each of us has the ability to change something in a direction which we desire. I guess this post is a pep talk or an admonition to “buck up sissy pants” (I think I heard that phrase on a TV show). Unhappy with the current situation? I am. Well, things don’t have […]

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Tags: Adults · Change · Communication · Conversation · Fear · Influence

Would Someone Please Explain “Architecture” to Me

May 12th, 2025 · No Comments

by Dwayne Phillips I suppose I am several generations behind in the lingo of my profession. Is it too much to ask people to speak English or at least define their terms? I read this recently, “Get the architecture right, then the details.” Hmm, sounds like in that case “architecture” means the “high-level design.” But […]

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Tags: Clarity · Communication · Design · Thinking · Vocabulary · Word

Feedback: Do You Mean?

April 17th, 2025 · No Comments

by Dwayne Phillips A simple tool for providing feedback to a writer. “Mary had a little lamb.” The above five-word phrase can be said at least ten different ways. It can be assigned at least ten different meanings. Which one did the writer intend? Now we come to providing feedback to a writer. Ask, “Do […]

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Tags: Agreement · Clarity · Communication · Learning · Writing