by Dwayne Phillips When writing to convey information, I use a formula that is easy for me to remember and works for me. The formula is: what, so what, now what. Someone gave me this formula in a meeting years ago. The meeting had nothing to do with writing, but had something to do with […]
Entries Tagged as 'Communication'
A Simple Writing Formula
December 24th, 2012 · No Comments
Tags: Communication · Writing
Precise, Concrete, and Specific
December 13th, 2012 · No Comments
by Dwayne Phillips Those three nouns in the post title continue to come to mind lo these many years since freshman English Composition. It was the summer of 1976 – yes, the Bicentennial summer. I was one month out of high school and taking freshman English composition. Dr. Gray taught the class. Two things stand […]
Tags: Communication · Education · Writing
Flip Flopping to Extremes
November 29th, 2012 · No Comments
by Dwayne Phillips I have observed people change their mind from one extreme to another. Is there a name for this behavior? I have observed something about people and I am searching for a name for this behavior. I have observed this across decades, organizations, and areas of endeavor. Here is how it goes: Consultant: […]
Tags: Communication · Culture · General Systems Thinking · Observation · People
Six-Word Stories
November 22nd, 2012 · No Comments
by Dwayne Phillips I try to write a few six-word stories and learn a few things. I have heard about six-word stories and stories written with only a few words. Okay, enough thinking and waiting; here are a few attempts. The window broke; I jumped out. I woke, he died, me too. The grandchildren visited. […]
Tags: Communication · Thinking · Writing
A Look at Explain Everything
November 15th, 2012 · No Comments
by Dwayne Phillips I look at a $3 program that enables making video explanations using the iPad. Two days in a row, I bump into a presentation program. This time it is called Explain Everything. It costs $2.99 and runs on the iPad. In the program, you create a few “slides” which become the background […]
Tags: Communication · Technology
A Look at Prezi
November 12th, 2012 · No Comments
by Dwayne Phillips Following the suggestion of several friends, I take a look at Prezi – a new(er) presentation-making application. Several friends hit me recently with, “prezi prezi prezi.” First, I didn’t understand what they were saying. Second, I didn’t know how to spell what they were saying. I can’t mimick their pronunciation in my […]
Tags: Communication · Technology
Excuses, Adults, and Children
November 8th, 2012 · No Comments
by Dwayne Phillips Children use excuses. Adults speak candidly. Children love to use convenient excuses. Adults state what is actually happening. Some people call that being “blunt” or “candid.” I tend to like “candid.” Convenient excuses allow us to “be nice” and talk around situations instead of facing them. Candor, however, exposes the real issue […]
Tags: Choose · Communication · Culture
Lurking in the Hall
October 22nd, 2012 · No Comments
by Dwayne Phillips In the hall, in the dark corners that cannot be seen by humans, lurks a monster. We, or us, know the monster. It goes by the name “they” or “them.” I suppose this post goes under the category of “something that happens almost daily when ‘we’ talk about our problems.” Someone is […]
Tags: Communication · Health · People · Work
Work Redefined – Workers, too
October 18th, 2012 · No Comments
by Dwayne Phillips The definition of work is changing with more people forming distant, loosely connected teams. This requires people who can understand not only the words but the intent of a writer and a speaker. Here is a new definition of work: Work is something we do, not somewhere we go. For years, the […]
Tags: Change · Communication · Work
Passion and Profanity
October 15th, 2012 · No Comments
by Dwayne Phillips Profanity is not an indication of passion. There are many other explanations for it. In a recent meeting, a colleagues let loose a stream of profanity. A moment later he said, “Please excuse my passion.” Sigh. Here we go. Profanity is not an expression of passion. I know plenty of passionate people […]
Tags: Breathe · Communication · Management