by Dwayne Phillips Written rules and regulations restrict us. They also allow us to forget about some hazards and concentrate freely on the problem at hand. Restrictions can permit freedom. The trick is to learn where the areas of freedom exist and how to use them. A colleague was contrasting the type of people who […]
Entries Tagged as 'Communication'
Restrictions and Freedom
January 18th, 2010 · No Comments
Tags: Adapting · Communication · Government
The Magic Eraser – The Word “But”
January 14th, 2010 · No Comments
by Dwayne Phillips In a common usage, the word “but” erases all that has been said previously. This is a writing nicety. It is also a bad way to confuse conversation in the workplace. You have a lot of enthusiasm, but you need to check with me on things like this. Quick, without looking back, […]
Tags: Communication · Magic · Writing
Change the Future with “Unless”
January 4th, 2010 · No Comments
by Dwayne Phillips It is possible to predict the future on projects. It is also possible to change the future on projects. Knowing this second property and how to state it can make a big difference to project stakeholders. It is possible to predict the future. Given a system-building project that has been planned properly, […]
Tags: Change · Communication · Estimation · Management
This isn’t for You, but We’d Like You to Attend
November 26th, 2009 · No Comments
by Dwayne Phillips Knowledge comes with age. Older colleagues don’t need to be taught some things that younger ones do. There are, however, times when you want older colleagues to attend events that are not necessary for them. Explaining the reasoning makes attendance easier. I’m in my 50s. I know much more than people in […]
Tags: Communication · Learning · Meetings
That’s not What I Heard in the Meeting
November 23rd, 2009 · No Comments
by Dwayne Phillips People attend meetings. People make decisions in meetings. Two days later, people rarely agree on what they agreed on in the meeting. This doesn’t have to be the norm. I lived through one agonizing week a few years ago because notes were taken in a meeting, but they were not done visibly […]
Tags: Communication · Meetings
Internet Coffee Shops
November 12th, 2009 · No Comments
by Dwayne Phillips On Internet coffee shops and my preferences for such. I frequently visit places that sell coffee and have Internet WiFi service. On a regular weekday, I will usually visit two of these places. There are several personal and professional reasons for this habit, but that is not the subject of this post. […]
Tags: Coffee · Communication · People
Concentrating on the Differences
November 2nd, 2009 · No Comments
by Dwayne Phillips Organizations tend to highlight their differences. The differences set them apart in the marketplace. Concentrating on the differences also can dim thinking. Perhaps it is good enough to merely be good enough. In my experience, organizations tend to highlight what makes them different from all other organizations. They concentrate on the differences. […]
Tags: Communication · Differences · Ideas · Logic
The Fundamental Compliment
October 19th, 2009 · No Comments
by Dwayne Phillips Managers and leaders should encourage their colleagues. Sometimes the well of compliments runs dry. There is, however, one fundamental compliment that is always appropriate. I was wandering through a new, unfamiliar, and uncomfortable place hoping to find something on which to anchor myself. Then I heard someone call my name. All was […]
Tags: Communication · People
Selecting the Adjectives
October 8th, 2009 · No Comments
by Dwayne Phillips Adjectives describe our work and the results of our work. Hence, our worked is judged by the adjective. More to the point, our work is described by the person who selects the adjective. ad·jec·tive n. Abbr. a. or adj. The part of speech that modifies a noun or other substantive by limiting, […]
Tags: Communication · Judgment · Observation
Familiar, Comfortable, and (Perhaps) Risk
October 5th, 2009 · No Comments
by Dwayne Phillips The familiar is comfortable. The comfort, however, sometimes hides risk and impending doom. Take care. I have been on the road for two weeks walking mostly through rural Alabama. This weekend I am in Tuscaloosa. This is a university town, so it differs from most of the places I have been. I […]
Tags: Change · Communication · Culture · Risk