Working Up

by Dwayne Phillips This discusses a technique that helps move “decision meetings” in a favorable direction. You spend time to save time. It works more often than not. I have been assigned the task of presenting an idea to a meeting of decision makers. Yes, many organizations still have groups of decision makers, and they […]

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by Dwayne Phillips We invent new ways of being lazy in communicating. It sort of sets us apart from the ignorant masses. I did a Google search on “Kubernetes.” The result: Kubernetes, also known as K8s, is an open-source system for automating deployment, scaling, and management of containerized applications. Oh, containerized applications. Of course. Jargon […]

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by Dwayne Phillips Pandemic, hybrid, remote—it is still about people. “Nobody quits companies. They quit managers.”—Satya Nadella, CEO Microsoft How do you manage distributed or remote teams? Same way you manage in any situation. (1) You don’t manage people. You manage work. You lead people. (2) You lead people who are remote the same way […]

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by Dwayne Phillips This bothers me—this bothers me often and deeply. We abbreviate or shorten descriptions of individual persons. We “lump them together” so as not to name individuals or describe them. Such removes accountability. This bothers me. Here is a news story about the Congress of the United States. There are hundreds of such […]

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by Dwayne Phillips Managers want to hear the summary. The details are delegated. It is unfortunate that the summary rarely agrees with the details. “Summarize it for me. Give me three choices. I delegate.”—managers everywhere all the time. Simple statement from the managers. They have manager tasks to do. They delegate work to others. The […]

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by Dwayne Phillips Almost anyone can gather the material. Organizing it or creating a story from it, however, appears to be a rare yet valuable skill. We have lots of information. Go to Wikipedia. Download PDFs of the pages. Concatenate the pages. There it is. Go to a search engine. Find a dozen hits. Copy […]

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by Dwayne Phillips We usually understand one another better when we speak in simple, real-life terms—also know as plain English (for us English speakers). Please speak in plain English. Instead of: What are the Key Performance Indicators in your organization this reporting period? Try this: What keeps you awake at night? Instead of: Red, Green, […]

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by Dwayne Phillips As crazy as it sounds, high-level, recognized expert, professionals still read their PowerPoint to the audience. I watch a lot of presentations. Not just a weekly briefing by someone who has relatively little experience on the job and making presentations. I watch presentations of research work. The presenters are experts, have years […]

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by Dwayne Phillips Common thoughts foretell a general consensus. Someone tells me something. Wait, I said that last week when talking to yet another person. Wait, two independent conversations with different audiences, and the same idea is stated. There is a trend here. A consensus is forming. Perhaps great minds think alike (wouldn’t it be […]

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by Dwayne Phillips The ability to immediately talk at length about a topic often shows a lack of forethought. “I could talk for hours about this.” I have heard that many times. I have said it a few times. What I later learned after saying it myself was that I had failed to think about […]

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