by Dwayne Phillips Almost anyone can gather the material. Organizing it or creating a story from it, however, appears to be a rare yet valuable skill. We have lots of information. Go to Wikipedia. Download PDFs of the pages. Concatenate the pages. There it is. Go to a search engine. Find a dozen hits. Copy […]
Entries Tagged as 'Communication'
Organizing the Material
January 27th, 2022 · No Comments
Tags: Clarity · Communication · Context · Design · Information · Purpose · Reframe · Stories · Teaching · Thinking · Wikipedia
In Plain English, Please
January 17th, 2022 · No Comments
by Dwayne Phillips We usually understand one another better when we speak in simple, real-life terms—also know as plain English (for us English speakers). Please speak in plain English. Instead of: What are the Key Performance Indicators in your organization this reporting period? Try this: What keeps you awake at night? Instead of: Red, Green, […]
Tags: Communication · Management · Work
The Reading of the PowerPoint
January 10th, 2022 · No Comments
by Dwayne Phillips As crazy as it sounds, high-level, recognized expert, professionals still read their PowerPoint to the audience. I watch a lot of presentations. Not just a weekly briefing by someone who has relatively little experience on the job and making presentations. I watch presentations of research work. The presenters are experts, have years […]
Tags: Adults · Change · Communication · Expertise · Reading
I Said that Last Week, Too
January 6th, 2022 · No Comments
by Dwayne Phillips Common thoughts foretell a general consensus. Someone tells me something. Wait, I said that last week when talking to yet another person. Wait, two independent conversations with different audiences, and the same idea is stated. There is a trend here. A consensus is forming. Perhaps great minds think alike (wouldn’t it be […]
Tags: Communication · Ideas · Practice · Reaction · Synergy
I could Talk for Hours about This
December 30th, 2021 · No Comments
by Dwayne Phillips The ability to immediately talk at length about a topic often shows a lack of forethought. “I could talk for hours about this.” I have heard that many times. I have said it a few times. What I later learned after saying it myself was that I had failed to think about […]
Tags: Brevity · Clarity · Communication · Thinking
Okay, Write Those Words
December 20th, 2021 · No Comments
by Dwayne Phillips For some reason, we often run away from the words that we want most to convey. I work with persons who are trying to write. They show me their draft, we talk, we walk through the words, and I ask questions. The questions usually lead to grimaces and twisted expressions, struggled breathing, […]
Tags: Adults · Brevity · Clarity · Communication · Word · Writing
People Say That Because…
November 25th, 2021 · No Comments
by Dwayne Phillips We often say things simply because we have heard others say those things. We are an odd lot. People say that because… they heard other people say that. And the other people said it with great confidence and bravado. Hence, it must be true, right? “Half of marriages end in divorce.” That […]
Tags: Appearances · Communication · Error · Expectations · Judgment · Reality
Do You Want to Communicate?
November 22nd, 2021 · No Comments
by Dwayne Phillips Of course we want to communicate. That is a basic. Nevertheless, here is a small test to measure the actual desire to communicate. Here is a quick test to measure a person’s desire to communicate to others. Here is a blank piece of paper. Here is a pencil. Write three things (plus […]
Tags: Authentic · Choose · Clarity · Communication · Growth · Testing · Writing
The Document is a Person
October 28th, 2021 · No Comments
by Dwayne Phillips Some persons know what they want, but they don’t have the resources to tell me. Perhaps they don’t know what they want. Perhaps they have many other reasons for passing me to another person. Perhaps I should just stay away. Do you want to know what I want? Talk to Mr. ABC. […]
Tags: Communication · Excuses · Listening · Management
Emergency Operations Centers
October 25th, 2021 · No Comments
by Dwayne Phillips Most “Emergency Operations Centers” function to show that the emergency operations center has electricity. Does that describe yours? A recent serious weather event caused me to interact with an Emergency Operations Center or EOC. The website for that place proclaimed quite proudly how it was built to withstand such serious weather events. […]
Tags: Accountability · Communication · Emergency · Purpose · Systems