Working Up

by Dwayne Phillips We continue to use too much jargon. Are we illiterate or just too lazy to type words? I am reviewing materials for a certification. Gosh, I am too old for this, but whatever. I won’t mention the name of the certification. I you continue reading this post, you can probably guess which […]

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by Dwayne Phillips An apology is just that—an apology. It is neither an explanation nor a justification. Rats! An apology is simple: I did this wrong. I am sorry for that. I ask your forgiveness. An apology does not contain an explanation: I was trying to do such-and-such and … An apology does not contain […]

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by Dwayne Phillips In which I consider what is the ultimate purchase for the home, family, and home business: the table. Consider the humble flat horizontal surface. Narrow the consideration to the kitchen table with four chairs. A quick search shows plenty of choices from $100 on up. Let’s settle for $150. A family eats […]

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by Dwayne Phillips Someone is paid to lead the people and manage the work. They are paid to answer, “Yes, but how are they going to do that?” Work can be difficult to accomplish at times. And there are times when you say, “This isn’t good enough. It must be better.” A well-meaning person replies, […]

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by Dwayne Phillips People in distant lands use the same words differently. Time and generations create distant lands. I was fascinated by this story about younger folks putting things on TikTok et al. Then older folks who admit people to college and hire them for jobs noticed those things. The younger folks spoke in the […]

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by Dwayne Phillips This is a reminder of one of the fundamental documents or documentations in creating systems that delight users. It is the Concept of Operations. First things first. We want to provide a system that delights users. Where do we start? Let’s talk with the users; watch the users; learn from the users, […]

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by Dwayne Phillips If someone asks a question in English, please answer in English. Please avoid some other private language. In recent conversations, I asked, “Your research, how far ahead in time are you working? Your work may become reality in 1, 5, 10 years?” The answer was, “TRL 4.” (see this for a translation) […]

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by Dwayne Phillips Vin Scully died last week. He retired almost six years ago. I wrote about him in September 2016. Here is a repeat of that. I won’t hear my old neighbor’s voice anymore. Vin Scully retires. It was 40-something years ago. I was a kid playing in the back yard in southern California. […]

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by Dwayne Phillips The basic yes-no question is quite easy to answer. It is either “yes” or “no.” Recognizing the question is a bit more difficult, but not impossible. There is a type of question for which the answer is either “yes” or “no.” It is quite easy to answer as there are only two […]

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by Dwayne Phillips This discusses a technique that helps move “decision meetings” in a favorable direction. You spend time to save time. It works more often than not. I have been assigned the task of presenting an idea to a meeting of decision makers. Yes, many organizations still have groups of decision makers, and they […]

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