Working Up

by Dwayne Phillips It helps to have someone standing next to you. This is a simple, old, and often overlooked aid to working better. A buddy is someone standing next to you whom you assume knows what they are doing. Often, a few moments later, you both realize that you both assumed the other is […]

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by Dwayne Phillips A writer can write 2,400 words in an hour and thereby finish a novel in 14 days (three weeks). Why don’t we? The average typing speed is 40 words per minute. That is 2,400 words per hour. If you write three hours a day and rest your hands the remainder of the […]

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by Dwayne Phillips Many of today’s data scientists are similar to man of the web designers of the 1990s. I think this is a good thing. A recent conversation with a colleague helped me to realized something about data science in today’s world. I thought data scientists were computer scientists, engineers, and mathematicians who knew […]

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by Dwayne Phillips As crazy as it sounds, high-level, recognized expert, professionals still read their PowerPoint to the audience. I watch a lot of presentations. Not just a weekly briefing by someone who has relatively little experience on the job and making presentations. I watch presentations of research work. The presenters are experts, have years […]

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by Dwayne Phillips We don’t need an expert in this or that to build better systems. We need a desire to learn and a desire to please. We don’t need a User Experience (UX) person on the team. We don’t need a Customer Experience (CX) expert on the team. We don’t need an XX (fill-in-the-blank […]

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by Dwayne Phillips When you do something, someone will ask you how. Sometimes the explanation works, often it doesn’t. It seems that once I wrote a book or two and a few dozen magazine articles, I was approached by persons who wanted to write a book or two and a few dozen articles. They wanted […]

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by Dwayne Phillips Every now and then, someone shows how well you can do something. In rare situations, everyone else improves. Most of the time, however, not so much. I like to watch TED talks. They are so goooooood. Twenty minutes. Every sentence full of content. Just enough visuals, but not too many. Relevant topics. […]

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by Dwayne Phillips When many volunteers arrive, the expense shoots up. Are we prepared for this? Volunteers are great! All those fine people arriving and willing to work for no pay. Well, not exactly. A person’s time is worth money. A person’s time is worth other things. When a person volunteers, they are spending their […]

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by Dwayne Phillips One of the bigger compliments in the knowledge world in which we live is when someone wants to know what I know. “I don’t have to explain myself to you! I am a grand exalted expert in expertise and all grand exalted things!” said a frustrated expert when told, “Explain yourself.” I […]

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by Dwayne Phillips We hire consultants to consult, i.e., advise us on things which they know better than us. That is the end. We often confuse things. There is so much to do and consider, it is no wonder that we do. One common area of confusion is the consultant(s). We need to know something, […]

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