Working Up

by Dwayne Phillips Many of our problems already have solutions in waiting. And many of these are effective and inexpensive. Person A: My kid won’t stop chewing on fill-in-the-blank. Person B: Put a drop of fill-in-the-other-blank on it. It will taste bad, and the kid will stop chewing on it. Person A: Oh. … Person […]

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by Dwayne Phillips Ask for information. Use it to change me—not the other person. I teach classes on a few topics at work. The best thing I can do afterwards (a few days later) is ask one of the students questions: “What is this? What is that? How would you do this? What is the […]

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by Dwayne Phillips The most difficult thing about the agile and similar approaches is the zero-th step. “I’m aren’t sure about this.” Let’s take small steps and learn as we go. Let’s not reach too far and make too costly a mistake.This is the agile manifesto stated another way. There is nothing new here; we […]

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by Dwayne Phillips It isn’t easy to admit that I lack knowledge for something that “I should know.” Most people are like me in this respect. How can I “help” without looking over their shoulder? “Maybe if you did it that way instead of this way,” said the eager, wanting-to-be-helpful person standing behind me and […]

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by Dwayne Phillips Sometimes we recognize our failures. Then—for some strange reason—we attempt something that will fail an order of magnitude more. We have failed to manage our $1 maintenance budget. Let’s correct this by starting a $10 development budget. We have failed to communicate in daily operations. Let’s correct this by starting a large […]

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by Dwayne Phillips The claim of greater “better-ness” and ensuing failure seem to associate frequently. There is an old story of programmer who coded for six hours. Then, instead of going home, the programmer coded two more hours and made enough mistakes in those two hours that it took the rest of the week to […]

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