by Dwayne Phillips A simple question can start a meaningful conversation that prevents bad things from happening. As I write this post, our elected representatives ended a partial shutdown of our Federal government a couple of days ago. Such shutdown set some type of record and brought lots of grief to thousands of people. I […]
Entries Tagged as 'Management'
What Do You Want?
December 1st, 2025 · No Comments
Tags: Conversation · Leadership · Learning · Management · Questions · Work
Exceeding the Job (Caution)
November 13th, 2025 · No Comments
by Dwayne Phillips Sometimes I can do more than my job. I can exceed and excel. I recommend caution. I read an editorial recently about newspapers. Perhaps that editorial was agreeable or not as it delved into the politics of the English language (thoughtful and fraught with peril). The topic was journalism, journalists, and journal-ing. […]
Tags: Communication · Competence · Expectations · Expertise · Growth · Ideas · Journal · Management
Conceding
November 10th, 2025 · No Comments
by Dwayne Phillips Sometimes you concede or yield to another person’s experience in a situation. Folks seem to hate that. “You have more experience with this type of thing or this type of situation. I yield to your judgement here.” Seems like that is pretty reasonable and wise. Folks seem to hate it. What is […]
Tags: Agreement · Communication · Competence · Decide · Knowledge · Management · Writing
Magic Words: Up Until Now … Updated
November 6th, 2025 · No Comments
by Dwayne Phillips Revisiting an old post in a new era. The idea is pretty good now more than ever. Way back in 2009, I wrote a little post about the magic words, “Up until now.” These words imply that, while I have always lacked something or other, I can change my future and not […]
Tags: Alternatives · Change · Chaos · Management · Thinking
But That’s Your Job
September 15th, 2025 · No Comments
by Dwayne Phillips Managing work and leading people isn’t easy. It is, however, the job of managers. I have recently seen several articles about the struggle to bring people back into the office two, three, or even five days a week. And there are requirements to prove that a person actually came to the office, […]
Tags: Jobs · Leadership · Management · People · Work
The Exception
August 21st, 2025 · No Comments
by Dwayne Phillips We do everything according to our documented documents—except when we don’t. Mr. Zuckerburg at Meta has created a superintelligence group to do something wonderful in AI. He is using the tried-and-true documented management practice of the skunk works. The skunk works is a special place where you put some really smart folks […]
Tags: Competence · Experiment · Expertise · Learning · Management · Problems · Process
Observe and Notice
July 31st, 2025 · No Comments
by Dwayne Phillips Two fundamental tasks most of us should attempt everyday. Perhaps you manage work in your profession. Much of what I write is pointed towards us managers of work. I also point towards us leaders of people. Manage and lead. Fundamentals. Two basic tasks of managers and leaders are observing and noticing. Two […]
Tags: Leadership · Learning · Listening · Management · Notice · Observation
AI,Jobs, and Poor Decisions
July 17th, 2025 · No Comments
by Dwayne Phillips Replace people with AI? Cut human jobs? Deciders at companies are deciding these things. It is unfortunate, but deciders at companies have a history of choosing poorly. Replace people and their jobs with AI. Think of the benefits. Save money. Better the bottom line. And remove some of those pesky people whose […]
Tags: Artificial Intelligence · Change · Choose · Decide · General Systems Thinking · Jobs · Management · People · Systems
Meeting Mumble: Fear and Confidence
July 10th, 2025 · No Comments
by Dwayne Phillips Ever notice how some people speak software during meetings? Are they afraid? Where is their confidence? I don’t hear well. Too many years in noisy equipment rooms with fans blowing too loud. Hence, I concentrate on what people say and the volume they use when saying it. I’ve noticed that many people […]
Tags: Appearances · Authentic · Communication · Management · Meetings
Risk and Regulation
June 26th, 2025 · No Comments
by Dwayne Phillips Just because something could go wrong doesn’t mean it will. Perhaps we should let well-meaning try it. Look what is possible with the new AI, robots, machines, chemicals, etc. Yes, but, I have found a way to turn the good possibilities into bad possibilities. I have devised a test that the new […]
Tags: Adults · Change · Chaos · Experiment · Management · People · Risk