Working Up

by Dwayne Phillips Please, choose words wisely so that actions will match the words. Yesterday, I was hit with a couple of examples of the Aesop’s fable. The trouble was, these were real life, and a boy wasn’t crying—it was adults jabbering nonsense. I won’t repeat the examples. There is something about these crying-wolf examples […]

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by Dwayne Phillips Start at the beginning and build from there. That sure is boring. That is the standard configuration. If, however, resources are scarce and the desire to accomplish new work is high, it is a good place to start. I recently restarted a new job. That is a long story for another day. […]

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by Dwayne Phillips We have lots of work to do. We have people here to do the work. How many of these people can we waste? I suppose we are still in “the great resignation.” Come back to the office building, now! (please) (pretty please) We have lots of work to do. We have some […]

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by Dwayne Phillips This discusses a technique that helps move “decision meetings” in a favorable direction. You spend time to save time. It works more often than not. I have been assigned the task of presenting an idea to a meeting of decision makers. Yes, many organizations still have groups of decision makers, and they […]

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by Dwayne Phillips Pandemic, hybrid, remote—it is still about people. “Nobody quits companies. They quit managers.”—Satya Nadella, CEO Microsoft How do you manage distributed or remote teams? Same way you manage in any situation. (1) You don’t manage people. You manage work. You lead people. (2) You lead people who are remote the same way […]

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by Dwayne Phillips The Great Resignation? The Great what-do-we-call-it? How about the embarrassing realization that we have been grossly inefficient in much of what we have been doing the last 20 years? We are in the midst of the Great Resignation. Record numbers of us are quitting our jobs and moving on to something better. […]

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by Dwayne Phillips We don’t want to be slow. Stop all slow processes; be quick. There are, however, slowing processes—things that cause pause for thinking. And thinking is almost always a good thing. “This is slow. This is too slow. Let’s stop doing this,” said a frustrated person who has a good idea (or in […]

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by Dwayne Phillips Managers want to hear the summary. The details are delegated. It is unfortunate that the summary rarely agrees with the details. “Summarize it for me. Give me three choices. I delegate.”—managers everywhere all the time. Simple statement from the managers. They have manager tasks to do. They delegate work to others. The […]

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by Dwayne Phillips Special projects fail because they aren’t that special. We pretend or wish them to be so we can forego proven techniques and hard-learned lessons. We know why fill-in-the-blank projects fail. Let’s fill in the blank: Artificial Intelligence Machine Learning big data data lake non-profit whatever Of course these projects are different from […]

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by Dwayne Phillips Regardless of position or circumstance, some people do things while others don’t. This appears to be one of those parts of human nature that have puzzled me for years. Given a situation, some persons will talk, think, talk, ignore, and employ just about every verb there is except for the forms of […]

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