Working Up

by Dwayne Phillips A recent major survey shows that managers and the managed disagree on what work is and isn’t. Microsoft recently surveyed 20,000 persons across 11 countries about work. The result: 87% of the managed felt they worked as, or more, efficiently from home 80% of managers felt that at-home workers weren’t working Here […]

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by Dwayne Phillips This solution didn’t scale, so we stopped using it when it hit its limit. Perhaps the actual explanation is that we lost interest in this solution, so we stopped using it when we became tire of it. There are many occasions when a new system works when it is new. Everyone is […]

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by Dwayne Phillips Overwhelmed with many tasks and people? Grab a clipboard and a pencil. This one may require a clipboard with a bigger clip that has a bigger capacity than most, but the basic tools will suffice. There are too many tasks and too many people. Emails and text messages and notes from here […]

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by Dwayne Phillips This is one of the fundamental questions that persons working projects need to answer. We know what we are attempting, but we don’t know the actual progress and how that compares to the expected progress. There are several fundamental questions that should be asked and answered by people working on projects. Among […]

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by Dwayne Phillips Please, choose words wisely so that actions will match the words. Yesterday, I was hit with a couple of examples of the Aesop’s fable. The trouble was, these were real life, and a boy wasn’t crying—it was adults jabbering nonsense. I won’t repeat the examples. There is something about these crying-wolf examples […]

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by Dwayne Phillips Start at the beginning and build from there. That sure is boring. That is the standard configuration. If, however, resources are scarce and the desire to accomplish new work is high, it is a good place to start. I recently restarted a new job. That is a long story for another day. […]

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by Dwayne Phillips We have lots of work to do. We have people here to do the work. How many of these people can we waste? I suppose we are still in “the great resignation.” Come back to the office building, now! (please) (pretty please) We have lots of work to do. We have some […]

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by Dwayne Phillips This discusses a technique that helps move “decision meetings” in a favorable direction. You spend time to save time. It works more often than not. I have been assigned the task of presenting an idea to a meeting of decision makers. Yes, many organizations still have groups of decision makers, and they […]

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by Dwayne Phillips Pandemic, hybrid, remote—it is still about people. “Nobody quits companies. They quit managers.”—Satya Nadella, CEO Microsoft How do you manage distributed or remote teams? Same way you manage in any situation. (1) You don’t manage people. You manage work. You lead people. (2) You lead people who are remote the same way […]

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by Dwayne Phillips The Great Resignation? The Great what-do-we-call-it? How about the embarrassing realization that we have been grossly inefficient in much of what we have been doing the last 20 years? We are in the midst of the Great Resignation. Record numbers of us are quitting our jobs and moving on to something better. […]

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