by Dwayne Phillips There is often a gap between our history and our story about our history. I suppose, since most of us are not famous, that is okay. We have experiences—those comprise our history. Then we tell people a story about those experiences. Sometimes the stories enhance the histories. Barack Obama has some doozies. […]
The History-Story Gap
July 14th, 2016 · No Comments
Tags: Communication · Excuses · Fable · Family · Security · Teaching
The Great Value of Policies
July 11th, 2016 · No Comments
by Dwayne Phillips This isn’t politics, it is groups of people endeavoring to accomplish something. Give them a gift—policies. A policy is one of the best gifts upper managers can give to an organization. No, I’m not kidding. We have to understand what a policy is and how we use it. A policy is a […]
Tags: Communication · Expectations · Management
The One Letter to Use and the Two to Avoid
June 13th, 2016 · No Comments
by Dwayne Phillips When talking with others, it helps to use one letter of the alphabet and avoid using two others. The one letter to use: I This comes from the old adage, “speak for yourself.” That is harder than it seems as smart people (like me) know so much we are qualified to speak […]
Tags: Communication · Word
But is that Your Job?
May 16th, 2016 · No Comments
by Dwayne Phillips There are many almost insurmountable jobs out there. Are any of them, however, your job? I my current search for employment, I talk to people here and there about jobs. Several of the people I have met describe their jobs as the most impossible in the universe. The jobs they describe are […]
Tags: Communication · Management · Scale · Scope
Me, and Something from Me
May 9th, 2016 · No Comments
by Dwayne Phillips Life is much easier when I distinguish myself from things that I produce. I write. I write blog posts, books, magazine articles, and lots of documents at work. People tear up some of the things I write. That can hurt, if I don’t know the difference between me and something I wrote. […]
Tags: Choose · Communication · Differences · General Systems Thinking
It is (not) Just a Table
March 21st, 2016 · No Comments
by Dwayne Phillips Sometimes the arrangement of furniture in an office is far more important than a first glance indicates. Once upon a time, I worked in an organization that moved into some office spaces that were previously occupied by another organization. We inherited their office furniture and their arrangement of office furniture. In the […]
Tags: Communication · Management · Work
Finger Pointing
March 10th, 2016 · No Comments
by Dwayne Phillips The single worst possible change in pose I can do is when I point a finger away from myself and towards another person.
Tags: Communication
Neighborly
March 7th, 2016 · No Comments
by Dwayne Phillips I encourage managers and other influence-rs to speak to their colleagues in the place where the colleagues are most comfortable. I encourage managers and other to speak with each of their colleagues. I find two points here: First, speak to your colleagues everyday. If nothing special is happening, talk about “the weather.” […]
Tags: Communication · Work
Is This a Job Interview or a Consulting Session?
March 3rd, 2016 · No Comments
by Dwayne Phillips I have been interviewed for jobs several dozen times in the last three years. Most “interviews” became free consulting sessions. The past three years have not been good for me and working at paying jobs. I am over age and over qualified. At least I soothe my feelings by telling myself these […]
Tags: Communication · Competence · Consulting · Employment · Expectations · Greed
Synonyms Don’t Work (Sometimes)
February 25th, 2016 · No Comments
by Dwayne Phillips When writing about technical subjects, use the correct nouns and verbs as synonyms don’t work. In various forms of writing about technical subjects, synonyms don’t work. For example, when describing electric current, flow—as in the flow of electrons or current—can’t be replaced by drift or glide, which are otherwise perfectly good synonyms […]
Tags: Communication · Writing