by Dwayne Phillips Sometimes the better choice among two alternatives is neither, nor. We have two alternatives—this, that. The most well known choice is either this or that One of them must be better than the other. Let’s decide which is better and go with it. Aha, but we grow smarter with the years and […]
Neither Nor—Another Legitimate Choice
August 1st, 2016 · No Comments
Tags: Choose · Clarity · Communication
Silence is Agreement (not)
July 28th, 2016 · No Comments
by Dwayne Phillips Sometimes we operate our meetings and our groups with stupid, unspoken rules. Silence is agreement This is one of the things I was told as a much younger person on the job. If I didn’t object loudly in a meeting, I had agreed. Really? Says who? What was that about? I suppose […]
Tags: Communication · Meetings
The New Architect and the Old Designer
July 18th, 2016 · No Comments
by Dwayne Phillips I am again disappointed in job titles, but at least I learn some new lingo. Architecture = Design (noun) Architect (noun, person) = Designer (noun, person) Solutions Architect = Solutions Designer (well, that else would you design but a solution?) Then we have the verb form… to architect = to design (verb) […]
Tags: Clarity · Communication · Design · Employment
The History-Story Gap
July 14th, 2016 · No Comments
by Dwayne Phillips There is often a gap between our history and our story about our history. I suppose, since most of us are not famous, that is okay. We have experiences—those comprise our history. Then we tell people a story about those experiences. Sometimes the stories enhance the histories. Barack Obama has some doozies. […]
Tags: Communication · Excuses · Fable · Family · Security · Teaching
The Great Value of Policies
July 11th, 2016 · No Comments
by Dwayne Phillips This isn’t politics, it is groups of people endeavoring to accomplish something. Give them a gift—policies. A policy is one of the best gifts upper managers can give to an organization. No, I’m not kidding. We have to understand what a policy is and how we use it. A policy is a […]
Tags: Communication · Expectations · Management
The One Letter to Use and the Two to Avoid
June 13th, 2016 · No Comments
by Dwayne Phillips When talking with others, it helps to use one letter of the alphabet and avoid using two others. The one letter to use: I This comes from the old adage, “speak for yourself.” That is harder than it seems as smart people (like me) know so much we are qualified to speak […]
Tags: Communication · Word
But is that Your Job?
May 16th, 2016 · No Comments
by Dwayne Phillips There are many almost insurmountable jobs out there. Are any of them, however, your job? I my current search for employment, I talk to people here and there about jobs. Several of the people I have met describe their jobs as the most impossible in the universe. The jobs they describe are […]
Tags: Communication · Management · Scale · Scope
Me, and Something from Me
May 9th, 2016 · No Comments
by Dwayne Phillips Life is much easier when I distinguish myself from things that I produce. I write. I write blog posts, books, magazine articles, and lots of documents at work. People tear up some of the things I write. That can hurt, if I don’t know the difference between me and something I wrote. […]
Tags: Choose · Communication · Differences · General Systems Thinking
It is (not) Just a Table
March 21st, 2016 · No Comments
by Dwayne Phillips Sometimes the arrangement of furniture in an office is far more important than a first glance indicates. Once upon a time, I worked in an organization that moved into some office spaces that were previously occupied by another organization. We inherited their office furniture and their arrangement of office furniture. In the […]
Tags: Communication · Management · Work
Finger Pointing
March 10th, 2016 · No Comments
by Dwayne Phillips The single worst possible change in pose I can do is when I point a finger away from myself and towards another person.
Tags: Communication