Working Up

by Dwayne Phillips Profanity is not an indication of passion. There are many other explanations for it. In a recent meeting, a colleagues let loose a stream of profanity. A moment later he said, “Please excuse my passion.” Sigh. Here we go. Profanity is not an expression of passion. I know plenty of passionate people […]

[Read more →]

by Dwayne Phillips Try as we might, we often jump to a conclusion while bypassing the rather boring gathering of facts. Results are predictable and predicted. “Jump to conclusions” is an old cliche. Let’s try to put a little more thought into this topic. Consider the Satir Interaction Model from the late family therapist Virginia […]

[Read more →]

by Dwayne Phillips I was once told that “silence is agreement” and that “everyone who has a brain knows that.” I disagree. Silence is silence. If you want to know what is behind silence, ask. It was 20 years ago. I had sat through some meeting on some forgotten topic where I rolled my eyes […]

[Read more →]

by Dwayne Phillips “You get what you inspect, not what you expect” (source forgotten, lesson relearned painfully too often) Relearning can be painful. At least “learning” is in there somewhere, and I believe that learning is a fruitful use of time. Here’s a recent conversation: Manager: I can’t believe how bad the quality of work […]

[Read more →]

by Dwayne Phillips I observe that some people will transfer the power over their lives to people whom they disdain. I find this odd, but I find it often. Some people will give other people power over their lives. The conversation goes something like this: Person A: “That person is ruining my life!” Me: “How […]

[Read more →]

by Dwayne Phillips Project managers often use major changes to “get well.” They use the confusion of a major change to cover over lots of problems. Projects change. That appears to be a fact of life. Every now and then, a major change occurs. Examples include, Two large organizations merge A large organization splits into […]

[Read more →]

by Dwayne Phillips I learn how to raise someone else’s power by losing some of my own. I once received a call in my office from a gentleman named Brian. Brian worked for a company up the road half an hour away. There was something weighing heavy on Brian’s mind. He didn’t sound like himself […]

[Read more →]

by Dwayne Phillips An experience with high self-esteem, congruent communication, and buying a car. A few years ago, my wife and I bought a new van. Our old van was ten years old, and one of our sons was about to start college. We would need a third vehicle and decided to buy a new […]

[Read more →]

by Dwayne Phillips When you say or hear a negative statement, add “up until now” to erase the negative. These magic words come from author and consultant Jerry Weinberg. They are great erasers. Here are some examples: I am not a good writer…up until now I stutter when I speak in front of people…up until […]

[Read more →]

by Dwayne Phillips Taking from Seth Godin, what kills large organizations is that people don’t know what other people are doing. Managers at the top level are responsible for these problems. Seth Godin has a recent post on his blog that I love to hate or hate to love or something. He highlights a problem […]

[Read more →]