by Dwayne Phillips Several years ago, I saw a sign proclaiming “Cubicle Suite” outside an office door. Cubicles are cubicles – yuck. A suite is some place really nice. The two works next to one another are nonsensical. What other words can we place next to one another and make no sense? How about: Short […]
“Cubicle Suite” and other Contradictions
November 3rd, 2011 · No Comments
Tags: Communication · Writing
It’s Called “Winning the Pennant”
October 18th, 2011 · No Comments
by Dwayne Phillips <rant>Baseball now moves into the World Series. You take the pennant winners from the National and American leagues and play a best-of-seven series to see who is the best in the world. Now, let’s see if we can ruin this. People must be trying to ruin this, because they are succeeding at […]
Tags: Communication · Fun
If It’s Different…
September 20th, 2011 · No Comments
by Dwayne Phillips Technical projects have plenty of opportunities to misunderstand what someone else is doing. Help yourself. If something is different, give it a different name. This is a post about a part of configuration management. But don’t stop reading yet. This makes sense and is not painful. Things change in technical projects. Software […]
Tags: Communication · Management · Process · Work
Knowing Something
July 28th, 2011 · No Comments
by Dwayne Phillips I find that there are three levels of knowing something. (1) understanding (2) using (3) explaining. Take care when assuming more than we know. I know a lot of things (there are many more things that I don’t know, but that is another matter). Over the years, I have been privileged to […]
Tags: Communication · Learning · Reframe · Work
Problems Bypassed by Time
July 25th, 2011 · No Comments
by Dwayne Phillips Many problems are solved; many others are not solved. And then there are problems that are not solved, but they just go away with time. The United States Postal Service, otherwise known by the often disdainful name of “the post office,” had a big problem. They had millions of envelopes a day […]
Tags: Communication · General Systems Thinking · Problems · Technology · Wikipedia
Change the World – 0.09 – The Angry Gesture
July 14th, 2011 · No Comments
by Dwayne Phillips Do you want to reduce the anger that people feel coming from you. Don’t stop shaking your fist; stop pointing your finger. Each culture seems to have its own form of an angry gesture. The one that comes to mind in my own culture is the fist. Shake a fist at someone […]
Tags: Change · Communication · Excuses
Change the World – 0.08 – Cook a Meal and Listen
July 11th, 2011 · No Comments
by Dwayne Phillips Cook a meal, invite someone to eat it with you, and listen. I wrote about this topic earlier. I had forgotten about that earlier post until I started writing this one. I guess some ideas are harder to get out of my head than others. They keep bouncing about in my brain […]
Tags: Change · Communication
Competent, Straightforward, and Candid
July 4th, 2011 · No Comments
by Dwayne Phillips I have met a few people who I describe as competent, straightforward, and candid. I like them. I also find that most people are off balance around them. I describe my current boss as competent straightforward candid I have worked for a few people in my life who had these same characteristics. […]
Tags: Communication · Expectations · People
Inflicting Advice
June 23rd, 2011 · No Comments
by Dwayne Phillips Advice is welcome and often heeded in one circumstance: when it is requested. Freely giving advice to the non-requesting tends only to waste energy, time, and emotions. Consultant, author, and friend Jerry Weinberg has written (something like) Most people interpret attempts help as attempts to interfere. This is true for 98.6% of […]
Tags: Communication · Culture · Expectations · People
Your Personal Google Machine
June 16th, 2011 · No Comments
by Dwayne Phillips The personal computer, the laptop computer, the home computer, the netbook – whatever title we use, they have all become the personal Google machine, i.e., the window into the knowledge of mankind. I live in the Northern Virginia suburbs of Washington D.C. Tony Kornheiser, one of those guys on ESPN’s “PTI,” has […]
Tags: Change · Communication · Computing · Internet