Working Up

by Dwayne Phillips That one person won’t be attending today. Everyone sighs in relief. What does that tell us? I’ve attended more meetings than most people. I have 28 years of government work to thank for that. There was almost always one or a few people scheduled to attend the meeting that I was happier […]

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by Dwayne Phillips There are practices that time has proven to be worthwhile. Someone in school drilled them into us. We vowed to avoid them as soon as school was out, but life eventually catches us. I have lost track of the number of times I have seen this on the job. We have a […]

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by Dwayne Phillips It seems that everyone is using an Agile process these days. There really isn’t anything new in Agile. And, in some cases, Agile can slow the delivery of software to users. What? Agile be slow? Yes, Agile processes can slow the delivery of software to users. Twenty years ago, I worked in […]

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by Dwayne Phillips In government, we loved the org chart. We loved it so much that we often forgot that the org chart was not the people. The org chart is a representation of how we organize persons. The org chart is just a picture, not the reality. Often, in soft matters, we confuse the […]

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by Dwayne Phillips I attempt to get a million dollars by inventing a new three-letter acronym about project management. TQM, Agile, Heavy – all nice words used to describe different types of project management. So, here goes, my three-letter acronym that summarizes my recommendation for project management: TPM That stands for Thoughtful Project Management. What […]

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by Dwayne Phillips To work with other persons, establish trust. One technique is to go to their place and show a genuine interest in them as a person. Someone asked me recently about how I would influence other people in an inter-department project. My reply was: establish trust Of course, the next question was, “How?” […]

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by Dwayne Phillips I have observed people change their mind from one extreme to another. Is there a name for this behavior? I have observed something about people and I am searching for a name for this behavior. I have observed this across decades, organizations, and areas of endeavor. Here is how it goes: Consultant: […]

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by Dwayne Phillips More often I find myself needing help from a person who is good at figuring out stuff. A PeGAFOS. I have simple needs at work. I need a person good at figuring out stuff. Someone who can consider a puzzling situation and figure out how to work our way out of the […]

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by Dwayne Phillips In the hall, in the dark corners that cannot be seen by humans, lurks a monster. We, or us, know the monster. It goes by the name “they” or “them.” I suppose this post goes under the category of “something that happens almost daily when ‘we’ talk about our problems.” Someone is […]

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by Dwayne Phillips Try as we might, we often jump to a conclusion while bypassing the rather boring gathering of facts. Results are predictable and predicted. “Jump to conclusions” is an old cliche. Let’s try to put a little more thought into this topic. Consider the Satir Interaction Model from the late family therapist Virginia […]

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