by Dwayne Phillips In addition to hearing the message, pay attention to the meta-message. A few years ago, I wrote here about stop listening—cautiously—and start teaching. This current post regards stop listening to the individual words; pay attention to the meta-message or the message about the message. Someone comes to me with anger. They don’t […]
Stop Listening; Start Paying Attention
January 23rd, 2020 · No Comments
Tags: Authentic · Communication · Listening · Meta