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Stop Listening; Start Paying Attention

January 23rd, 2020 · No Comments

by Dwayne Phillips In addition to hearing the message, pay attention to the meta-message. A few years ago, I wrote here about stop listening—cautiously—and start teaching. This current post regards stop listening to the individual words; pay attention to the meta-message or the message about the message. Someone comes to me with anger. They don’t […]

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Tags: Authentic · Communication · Listening · Meta