Working Up

by Dwayne Phillips There is something called the “hope nothing” meeting. In it, I hope nothing comes up that causes me pain, effort, and general angst. Hope nothing meetings are pleasant, but can be deadly. I sit in meetings. People tell me things. Sometimes they tell me things that cause me work. Sometimes they tell […]

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by Dwayne Phillips Sometimes we want to clarify what we have written. Adding to the end (a few words onto a sentence, a few sentences onto a paragraph, a few paragraphs onto a chapter, etc.) works, but is merely an ugly band-aid. Rewrite instead. I did tripped again this morning. I wrote a sentence that […]

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by Dwayne Phillips A fundamental question of each of us is, “Do I want someone else to understand?” If yes, great effort may be required. If no, keep moving. I work with other persons. Nothing unique there, but I am fortunate in that most of these others are really smart and are working on the […]

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by Dwayne Phillips In addition to hearing the message, pay attention to the meta-message. A few years ago, I wrote here about stop listening—cautiously—and start teaching. This current post regards stop listening to the individual words; pay attention to the meta-message or the message about the message. Someone comes to me with anger. They don’t […]

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by Dwayne Phillips The person asking the questions drives the conversation. Take care when inviting such. “Any questions?” asked many confident, but somewhat ignorant persons. The person asking the questions drives the conversation. “What about the color of the coffee cups?,” asked someone. “Er, but I want to show you our new fill-in-the-blank,” replied the […]

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by Dwayne Phillips It is often necessary but seldom practiced that a high-ranking person takes the time to tell everyone else what is happening and why. Let’s call this “micro communicating.” Consider what I shall call “micro communicating.” I found this practice, not the term but the practice, many years ago. An executive-level person was […]

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by Dwayne Phillips In bad times, the storyteller will always have a job. Someone famous said this, I don’t remember who. Look at Hollywood in the great depression. Look at polarized, fussy America today. It began in 2016 during the (un)presidential campaign and continues. The Hallmark Channel makes predictable romantic movies. Their ratings are up […]

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by Dwayne Phillips When we say, “Let’s not tell them (this yet)…” We have learned exactly what we should tell “them” first. There are the hushed tones. “In this meeting, we want to get across these things, but let’s all keep in mind that we don’t want to tell them about…” This is one variation […]

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by Dwayne Phillips We need to have the definition. Otherwise, we don’t know what we are doing. In agile development, we value working software over documentation. Great. Now…still…we need a definition of the software. Something that says, push this button this happens. Push that button that happens. We, however, don’t have time to write that […]

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by Dwayne Phillips Teacher? Not me. Of course me. Understanding what it means to teach reveals that almost all of us are teachers. teach: verb, show or explain to (someone) how to do something. Have you ever told someone something that they didn’t know before you told them? Congratulations. You are a teacher. It really […]

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